Effective Date & Updates

Effective: 13/09/2025 | Last Updated: 13/09/2025.

Popular Paints ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and safeguard your information when you use our mobile application and website ("Platform").

By using our Platform, you consent to the practices described in this Policy. If you do not agree, please do not use our services.

1. Information We Collect

1.1 Information You Provide Directly
Personal Identifiers: Name, email, phone number, postal address.
Account Information: Login credentials, profile data, preferences.
Payment Details: For purchases via our Platform, processed securely by third-party providers.

1.2 Information Collected Automatically
Device Info: Device model, OS, IP address, browser type, unique IDs.
Usage Info: App activity, interactions, crash logs, diagnostics.
Location Data: Collected in real time (foreground or background) for logistics and delivery. You can control this via your device settings.

1.3 Data from Third Parties
Analytics tools (Google Analytics, Firebase).
Payment processors.
Social login/authentication services.

2. How We Use Your Information

  • Improve platform functionality and performance
  • Enable tracking and delivery features
  • Customize your experience
  • Ensure fraud prevention and security
  • Support and customer service
  • Fulfill legal obligations

3. Data Sharing

We do not sell your data. We may share with:

Service Providers for hosting, analytics, and payments
Authorities when required by law
Authorized personnel for logistics and location tracking

4. User Rights & Controls

Access & Edit: Via account settings
Data Deletion: Request through customer support
Opt-Out:
Location: Disable in device settings
Notifications: Disable in-app or via email links
Cookies: Adjust via browser

5. Security

We implement strong security measures, including encryption and access controls. However, no system is completely secure.

6. Data Retention

We retain your data as long as necessary for service delivery or legal compliance. You may request deletion unless restricted by law.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

8. Third-Party Services

We may link to third-party services. Their privacy practices are beyond our control.

9. International Transfers

Data may be transferred outside India based on your location and service access.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be notified via app alerts, website notices, or email.